Frequently Asked Questions
The minimum number of items for a custom order is 250 pieces.
The amount of time that it takes to complete an order will vary. If we already have the tooling in stock needed for an order, it will take approximately 8-10 weeks. If we do not have the tooling in stock, it will take approximately 10-12 weeks to complete the order.
Please contact your sales representative for a shipping quote for your custom order.
In some cases, we can recoat pans that were manufactured by a different company. We ask that you please be prepared to provide photos and/or samples to your sales representative.
We have a diverse sales team that can speak languages including English, Arabic, Romanian, Brazilian, Spanish, Russian, French, Italian, German, and Dutch.
Yes, pans manufactured at our facility will include a certificate of origin stamped by the Romanian Chamber of Commerce. An EUR 1 certificate can also be provided.
Yes, we can apply DuraShield or OptiShield coatings in a custom color. Please note that the colors will come at an additional cost and longer lead time.