Frequently Asked Questions
Our stock bakeware can be purchased plain or coated with our AMERICOAT® glaze or DuraShield® and OptiShield® non-stick coatings.
We aim to despatch all orders the same day if the order is placed before 1:00 PM. Any orders made after 1:00 PM will be despatched the next working day.
Shipping fees will vary depending upon the items and quantity of items ordered. These will be displayed in the checkout area.
We despatch all of our eCommerce orders on a next day service with our delivery partner, Parcelforce. If you would prefer the option of collection, please contact us at firstname.lastname@example.org.
All orders can be tracked in ‘My Account.’ You will also receive an email with a tracking number when your order has been shipped.
Take photos of all damaged item(s) and make a note on the packing slip. You will then need to contact us at email@example.com or by calling +44 (0) 1695 50500.
We can make many custom products providing you meet the minimum order requirements. Please contact us at firstname.lastname@example.org to start a custom order.