Frequently Asked Questions
The minimum number of items for a custom order is 250 pieces.
Production time greatly varies depending upon the product type and size of the order.
Shipping fees will vary, and unless specifically stated, these fees are not included in the prices.
The only way to track your order is by contacting your sales representative.
Take photos of damaged item(s) and make a note on the receiving bill of lading. You will then need to contact your sales representative.
Yes, as long as the order is at least 250 pieces. We have made trays for freeze drying meat, meat serving trays, ice cream moulds, pet food drying trays, pans and trays for industrial glue mould machines, industrial dryer vents, paint rolling trays, and many other oddities.
Yes, we can manufacture stainless steel products, although stainless steel is not typically recommended for baking applications due to poor heat transfer qualities.
Yes, we make custom die cut stamps, custom emboss stamps, and CNC laser etch logo and ID stamps for use on pans and trays. Custom tooling charges will apply.